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Property management and operations

Every rent, every repair, every room. On one record.

Cerava runs the money and the maintenance for your properties: rent and M-Pesa reconciliation, tenancies, repairs proved with a photo, and WhatsApp. For landlords, campuses, offices and co-working spaces.

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The film uses demo data.

Before Cerava

Running property shouldn’t take every evening.

  • Rent chased by phone

    Calls and reminders every month, and a spreadsheet that never quite agrees with the bank.

  • Payments nobody can place

    “KSh 45,000 from 0722…” Which tenant was that? Matched by hand, late at night.

  • Repairs lost in group chats

    A leak reported on WhatsApp, forgotten by Friday, and the flat below finds out first.

  • Owners asking for figures

    October’s numbers tonight, please. And a contractor invoice nobody approved.

How it works

The routine runs itself. You decide what costs money.

  1. Everything comes in

    Tenants and members report on WhatsApp. You upload the M-Pesa, MTN or Airtel statement. Enquiries arrive from your listings.

  2. Cerava handles the routine

    Repairs become jobs with a deadline and an assignee. Payments are matched by rule. Bills, reminders and reports go out on schedule. AI helps with the wording, where it is labelled.

  3. You decide what costs money

    Anything that spends money, serves a notice or changes a balance waits for a person. Nothing is approved for you.

What it handles

Rent, repairs, tenants and money, on one record.

  • Rent and M-Pesa matching

    Upload a statement; payments are matched to tenants by four rules. Anything unclear waits for you.

  • Repairs proved with a photo

    Reported, triaged, approved, fixed and closed with an after photo. Every step timed.

  • WhatsApp enquiries

    Enquiries are answered from your listings and tracked as leads, so a viewing request doesn’t go cold.

  • Arrears, in order

    Reminders follow a ladder you set. A notice can be drafted for you; it is never served by the system.

  • Approvals with limits

    Limits per role, so a small repair never waits for the director, and a big one always does.

  • Reports and records

    A month-end portfolio report, lease-renewal reminders and rental tax figures from the ledger. eTIMS coming soon.

Examples use demo data.

Who it’s for

Built for the way you run property.

Landlords and property managers

For the owner chasing rent by phone and the manager reconciling a statement at midnight.

Book a demo for rental homes
  • Rent bills, invoices and receipts
  • M-Pesa, MTN and Airtel statement matching
  • Arrears ladder and drafted notices
  • Deposits, move-in and move-out photos
  • Tenants report and check balances on WhatsApp
  • Rental income tax figures · eTIMS coming soon

AI where it helps

Rules for the routine. AI for the words. You for the money.

Most of Cerava is plain rules you can read. Claude is used for a few jobs: understanding WhatsApp messages the rules can’t, answering enquiries from your listings, and wording updates. The system works with the AI switched off.

Never automatic: approving spend, serving a notice, waiving a balance, or closing a job without a photo.

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Security

Good security, built into how it works.

Not a badge. These are the rules the system is built on.

Your data stays yours

Every query is scoped on the server to your organisation. One organisation can never read another’s records.

Permissions fail closed

Anything not explicitly allowed is refused. A technician never sees a cost; a tenant sees only their own balance.

A record that can’t be edited

Every change writes an audit entry in the same transaction. If the audit entry fails, the change fails.

Safe sign-in

Sign in with Google or email, a one-time code on a new device, and HTTPS on every page.

Your money stays in your accounts

Cerava never holds or moves money. Tenants pay you as they do today; we match the record.

Hard stops in code

No automation or AI can approve spend, serve a notice, waive a balance or close a job without evidence.

Works with statements from M-Pesa, MTN MoMo and Airtel Money · WhatsApp for reports and messages · KRA and URA rental tax figures · eTIMS coming soon

Questions

What people ask first.

Do you collect rent for me?

No. Tenants keep paying into your paybill, till or bank account. You upload the statement and Cerava matches each payment to a bill by four fixed rules. Anything it can’t match exactly waits for you.

Does it work with M-Pesa?

Yes, through your statements: CSV, Excel or PDF, including password-protected PDFs. MTN MoMo and Airtel Money statements from Uganda work the same way.

Is it eTIMS-ready?

eTIMS is coming soon. Today you get rental income tax figures straight from the ledger, ready for your return.

Where is the AI, and can I switch it off?

Claude is used for a few jobs: understanding WhatsApp messages the rules can’t, answering enquirers’ questions from your listings, translating repair updates (shown to you first) and adding a short note to scheduled reports. Everything else is rules, and the system works fully with the model switched off.

Can tenants and members use WhatsApp?

Yes. They can report a repair, check a balance and get receipts on WhatsApp. Emergencies are matched by fixed rules and a person is called directly.

Do you do desk booking or door access for co-working?

Not today. For co-working we cover member reporting, enquiries, invoicing and payment matching.

Do you work in Uganda?

Yes: UGX books, MTN and Airtel statements, and URA rental tax figures. EFRIS is not built yet.

What does it cost?

It depends on how many units or assets you run and which parts you use. Tell us your size and, if you like, a budget, and we’ll send a quote.

How do we get started?

Send us your existing spreadsheet of properties, units and tenants. We import it, and your team signs in to a working account.

Book a demo or get a quote

Bring your buildings onto one record.

Tell us what you run. We’ll reply within one working day to find a time.

  • A 30-minute call, on your schedule
  • Shown with your kind of property, not a generic tour
  • A straight answer on price once we know your size

So we can agree a time on WhatsApp. No sales calls.

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